Storage Facility FAQs

Self Storage Facility in Vancouver

Vancouver, BC storage units

At General Store-All, we make using storage units easy and convenient for you. Before you get started, we’re sure you have a few questions. That’s why we put together a frequently asked questions page to cover popular topics. As always, we’re here to answer any additional concerns you may have. Call or stop by our Vancouver storage facility today to learn more!


Where can I buy packing supplies for moving?

Right here! We have the packing supplies and tools you need for your move. We have boxes, bubble wrap, packing tape, furniture blankets, and more! Check out our packaging supplies page for more information. We make moving easier for you, allowing you to get all your supplies in one convenient location.

What do I need to bring with me when I come in to rent a storage unit?

To get started with renting your storage unit, you will need to bring one form of official government photo identification. We will also need a valid phone number and email address where we can reach you if needed.

How do I know how much space I need?

This will depend on what you need to store. We have many popular storage unit sizes from small lockers to large spaces that can hold a house’s worth of items. If you are uncertain what size of unit to rent, come chat with us. We have years of experience in the storage industry. Our helpful staff can help you determine the right size for your items.

Does anyone else have access to my storage unit?

You are the only person with access to your storage unit. However, if you wish to grant somebody else access to your storage unit, you can provide us with their name for safety and security reasons.

What are your security features?

Security is a top priority for us. We employ state-of-the-art technology and security features to keep your items safe. This includes interior and exterior storage unit lighting, 24-hour video surveillance and monitored alarm system.

Can I rent a storage unit for a week?

Our storage rentals typically run on a month-to-month basis with no long-term commitment for a minimum time you must stay.

How can I calculate which size unit I need for mini storage?

It may be difficult to estimate how much space you will need for mini storage. Measuring the volume of your items stacked together will give you the closest guess. As always, we are here to help. Call or visit us today, and we can help you find the right mini storage space for your needs.

What do I do if I need to change my storage space?

Changing sizes is easy! As our plans run month-to-month, our agreements make it pain-free to change units. Let us know as soon as you plan on changing storage spaces, so we can help you find availability within our facility.

Contact Us Now

At General Store-All we offer a very clean, safe and temperature controlled building so you can store almost anything (no food or flammables) at the best rates in Vancouver. Give us a call when you require storage space.

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Fabulously Clean Facility
Helpful and Knowledgeable Staff
The Most Competitive Storage Pricing In Vancouver